We are a Big Rig looking for a Tent Experience.

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Getting ready to roll with a couple of stories of the process.

Made an appointment a month out and took my HM in the day before. Had to call asking for status as they had had it for a couple of days without calling with status. If I remember correctly I was told on one call to them their procedure was to work on new sales units first and fit others in later. Thinking an appointment was normally the day things get started. I became frustrated. Threating to just come an get my RV they said it was scheduled to get looked at the next morning. I can see after I expressed my feeling that the service I expected was not happening. They then stepped up to my maybe misplaced expectations and got right on it. They called with status twice during the next day. Told I needed a new front AC/Heat pump. I very much agreed with their extensive diagnosis, but time frame to get one didn't work as we had to be in Montana end of April camp host for the BLM. After a bit of misunderstanding on expectations on my part I can now say they did do right by us and we will be back to get this work done when we return in the fall.
Now as we have an 05 Monaco just finding a RV service palce to even work on your unit can be a challange. The big boys like La Mesa etc. Won't even work on older units. Might be they just don't have the time as they have newer sold units under warranty they are busy with. So it is nice to find a RV service center that will even talk to us, so to speak.
I would recommentd Desert RV in southeast AZ

And on ths same theme we have the great Mescal Auto & RV Service right here in our little burg.
We take our truck and MH to them for serive.
3 weeks ago:

We take our motor home to them for annual service and they look over everything and make sure we are road worthy for our summer travels. This year they found air leaks and researched the air lines and fixed them. Last year they found a front stabilizer bar missing and went and found one and got it installed. Always above and beyond our service expectation's. Oh and did I say what they charge is so very reasonable, well below what we would expect.

 I did a post on the lcoal Facebook area forum expressing my service comments. Over 100 other locals on the foum ALL yelled just how great they also felt about this treasure service company we have here.

Now we are getting it together with Dr. appointments and getting service done on our MH. New tires for our tow vehicle.
After spending the winter at our winter spot we now need to get in gear and prepare for the summer. Having to get everything sorted and loaded for travel and prepare the winter house property ready to be closed up tight with utilities shut down for the summer. We have great neighbors who look after and take care of things as needed while we are off adventuring.

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